Cycling holidays Mallorca

STATUS: 1.5.2020, 4:00 p.M.

Dear guests,

we inform regularly and in case of relevant changes about the current situation and our handling with the Corona Virus (Covid-19).

The Spanish government declared a state of emergency on Friday, March 13. Since Monday, 16 March, a strict curfew has been in force throughout the country, including Mallorca. The ban was extended on April 4 by Prime Minister Sanchez until April 26 and on until 11th of May.

INFORMATION ABOUT YOUR TRIP WITH PHILIPPS BIKE TEAM

For booked trips with us, we distinguish between arrivals up to and including 31st of May and from 1st of June onwards.

BOOKINGS UP TO AND INCLUDING ARRIVAL UNTIL 31 MAY 2020

FREE CHANGE OF BOOKING
Free rebooking for all our guests with bookings with arrival dates up to and including 31 May 2020 for all arrival dates this year. This means concretely
Only rental bikes: Bookings until 31 December 2020
Hotel + Bike: until 31 December 2020 (hotel according to hotel opening hours)
Hotel + bike + guided tours: 5 September - 31 October 2020
Possible price differences due to other travel dates are to be settled.

Rebooking to 2021 is not possible.

CANCELLATION FOR TRAVEL WITH ARRIVALS UP TO AND INCLUDING 31 MAY
For all bookings with a departure date up to and including 31 May 2020, the amount paid will be refunded, less a one-off fee:
Only rental bike: 35€ / 40 CHF per bike
Hotel + bike: 70€ / 80 CHF per person
Refunds are made directly to the account of the travellers. 

This regulation also applies retroactively to all travellers with planned arrival since the curfew on 16 March 2020. 

>> All these travellers should contact us directly at info@radsport-mallorca.de with your choice of one of the two options and in case of cancellation with your bank account details (IBAN). Unfortunately it is currently not possible to transfer money to credit card or Paypal. 

BOOKINGS FROM 1 JUNE 2020 ONWARDS
We continuously assess the situation and our possibilities based on national and regional regulations and international travel guidelines. As soon as we are allowed to offer rental bikes and hotels again we will do so. 

Therefore for rental bike bookings from 1 June 2020 onwards, our regular terms and conditions apply for the time being. 

For hotel bookings from 1 June 2020 onwards, different conditions apply depending on the hotel: if the hotel opens, the regular GTCs apply. If the hotel does not open, the conditions as described above apply - the transaction will be handled directly with the affected travellers. We ask for your patience so that we can carry out the transaction with the usual care. 

>> All these travelers please wait for the time being or you can rebook / cancel your trip under the regular conditions at info@radsport-mallorca.de.

In case of significant changes we will adjust our handling and inform you here and on Facebook.

FLIGHT BOOKINGS THROUGH US
Flights are processed according to the handling of the airlines. In the event of a refund from the airlines, we will pay it back immediately.

OPENING HOURS TRAVEL AGENCY
Our travel agency is open again regularly from April 15th, Monday - Friday from 9:00 am - 2:00 pm by telephone (+49 521 55 77 11 0 or +41 43 333 8080) and can be reached at any time at info@radsport-mallorca.de.

We thank you for your trust and wish all our guests good health and lots of strength in this difficult situation. Please stay healthy.

From the moment you ride your bike, you leave the world behind you.

The wind in your hair, the sun shining on your neck,

and the scent of the pines in your nose.

Whether you have come for the gentle Mediterranean landscape or for the almost empty roads, we will make your cycling holiday on Mallorca an unforgettable experience.